A CONCEPT BACKED BY 60 YEARS OF EXPERIENCE

Columbia Crossroads is a destination management company and a  custom tour operator who will tailor any itinerary to suit an individual, group or corporate need. The staff at Columbia Crossroads has more than 60 years experience in the tour industry and is dedicated to providing a service that meets the needs of its customer. 

Several of our staff tour planners are Certified Tour Professionals (CTP), a certification bestowed upon them by the National Tour Association that requires seven years to accomplish. This shows that our staff members take their role in the packaged travel industry seriously.

We are travel professionals:

To ensure that each travel experience is memorable, Columbia Crossroads employs those tour managers/guides that are professionally trained and certified. Many of our personnel are graduates of the International Tour Management Institute (ITMI), thus providing a standard of excellence. We can provide multilingual tour guides to groups from all over the world, as well!

We are the staff of Columbia Crossroads:

Cynthia Billette, CTP
President

Cynthia’s travel industry career has spanned over 30 years. Her knowledge of the entire United States, India, China and Europe, and most specifically, the Pacific Northwest has come from her being behind the scenes to leading trips herself. Cynthia has the most first-hand experience of what makes a tour run successfully. She took those skills and started Columbia Crossroads in 1995 to provide clients with authentic experiences at an excellent value.

Her expertise has led her to be a consultant to many companies. She has taught at colleges and universities, giving her an educator background which lends Columbia Crossroads with a special insight on providing educational programs. She is also a tourism writer for several magazines, has served on the Leadership of NTA/CrossSphere and held positions for other associations.

Joanne Wehunt
Operations Manager

Joanne joined Columbia Crossroads in 1999, and has an extensive travel industry background from her previous travel agency experience. Her experience began with formal training in the Western College of Travel and she is familiar with every aspect of packaged travel planning. Joanne is the "brains behind the operation", and is mainly responsible for the coordination of the many details that make operations flow and be successful.

Carrie Monnie
Sales and Marketing Manager

Carrie’s love of tour and travel began in college while working for a local hotel chain. She found her calling when she became the National Tour & Travel Manager for 46 hotels in the western United States. Her experience and leadership roles among industry organizations such as National Tour Association (NTA), American Bus Association (ABA), Hospitality Sales & Marketing Association (HSMAI) and Pow Wow provide her a strong, well-rounded background. Carrie is the 2004/2005 Chair of the Oregon Tour & Travel Task Force (OTTTF). Her attention to detail and creative customization are the touchstones that make every travel experience one to remember!

Joyce Aney, CTP
Special Projects Coordinator

Joyce's love of the travel industry covers over 30 years, beginning with her travel agency experience and continuing through her employment with several tour companies. Her experience and thirst for knowledge has led her to research many of Columbia Crossroads' tours in exhaustive detail, and is the resident Lewis and Clark bicentennial expert. Joyce is the researcher of Columbia Crossroads, and is the person who finds all of the details that makes our tours unique and exclusive.